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MAINTENANCE OPTIMIZATION

Airplane Health
Management

Increase airplane availability with real-time fault forwarding,
predictive maintenance alerts, and customized decision support

Improve fleet reliability and on-time performance with aircraft predictive maintenance analytics

Boeing’s Airplane Health Management (AHM) helps your airline avoid flight delays, cancellations, and drastically reduces aircraft time on ground (AOG). By receiving real-time maintenance alerts from aircraft that are in-flight, your maintenance organization is able to quickly identify the root cause of an issue and deploy the necessary people, parts, and equipment to service that aircraft and get it back in the air safely. Leverage Airplane Health Management to lower costs and create a more efficient maintenance operation by helping your maintenance crew respond faster and ensure your fleet stays on schedule.

Powered by a suite of analytics tools, Airplane Health Management provides customized alerts on a wide variety of models, systems, and components to predict faults and failures before they arise. These predictive alerts give your airline the ability to better adapt to unscheduled maintenance and coordinate replacement aircraft if necessary to increase your schedule reliability and airplane availability.

Plus, Airplane Health Management integrates seamlessly with Boeing’s ecosystem of Predictive Maintenance products such as Insight Accelerator, Self-Service Analytics, and Maintenance Performance Toolbox for unrivaled decision support and insight into your operational efficiency.

Take your scheduling and maintenance planning to the next level and become better prepared with Airplane Health Management.

What is condition-based scheduled maintenance?

One of the most exciting new additions with the release of AHM 2.0 is the condition-based scheduled maintenance feature. This is the first FAA-approved condition-based scheduled maintenance solution in the industry. Through it, airlines can now accomplish some mandatory airworthiness tasks using data gathered from aircraft sensors within AHM, instead of sending a mechanic to inspect the aircraft.

This Integrated Aircraft Health Management (IAHM) process arguably enhances a maintenance system, from operations to safety, because it means operators are not solely relying on physical inspections at set intervals. This results in reduced labor costs and longer component useful lifecycles since those parts will now be replaced at the optimum time.

Improve on-time performance with predictive maintenance analytics; 350 million fault database records; increase maintenance efficiency. Diagnostic data retrieved in flight. Information. diagnostic, operational, and prognostic alerts.

Features

Real-time fault forwarding

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Improve schedule reliability and increase airplane availability
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Better preparation for unscheduled aircraft maintenance
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Industry-leading number and quality of alerts

Effective decision support

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Fleet-wide reference on past fixes for similar faults
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Item processing allows for easy alert disposition, prioritizing the most impactful faults
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Diagnostic data can be retrieved in-flight via the uplink request feature

Accessible and customizable

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Wide variety of custom alerts (prognostic, diagnostic, servicing, operation, and more)
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Alerts built on proprietary Boeing reports
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Custom alerts set at airline defined thresholds

We turn big data into actionable information


$1.2 million
Single-month savings
- Major international airline

156
Consecutive 100% technical
dispatch days

- 777 operator

80%
Reduction in pneumatics-related delays
- Large network Next-Generation 737 operator


64%
Reduction in average delay time
- 777 operator

1.8 million
Conditions evaluated per day

115+
Major airline customers

AHM news and insights

Blog

Revolutionizing aviation: The power of predictive maintenance

Predictive maintenance is revolutionizing aviation with data-driven strategies. Boeing partners with airlines to deliver alerts, minimize disruptions, and reduce overhaul costs.

Blog

Say goodbye to manual inspections

Airlines can use real-time aircraft sensor data to determine when maintenance is needed, replacing manual inspections with data-driven decisions and reducing maintenance burden.

News

The data is in: Boeing real-time alerts mark 20-year milestone

Grounded flights due to maintenance issues can be a major headache for both passengers and airlines. But what if there was a way to prevent or even predict these disruptions before they happen? A solution offered by Boeing Global Services, Airplane Health Management (AHM), was introduced 20 years ago and continues helping airlines manage complex maintenance schedules and stay on top of developing risk conditions today.

Frequently asked questions

What types of airplane models are available for Airplane Health Management?

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Airplane Health Management is available for Next-Generation 737, 737 MAX, 747-400, 747-8, 777, 787 Dreamliner, 757/767 (certain tail-specific configurations), and a limited set of non-Boeing airplanes.

What devices can support Airplane Health Management?

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Airplane Health Management is a web-based application that is compatible with most web browsers on PC, mobile, and tablet devices with internet access.

How is Airplane Health Management priced?

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Airplane Health Management is offered by subscription on a fee-per-tail basis with a typical contract duration of five years. Airplane Health Management can be effectively utilized by operators of all fleet sizes; however, customers with larger fleet sizes will benefit from lower unit costs.

What does my airline’s onboarding to Airplane Health Management look like?

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Boeing provides on-site Airplane Health Management training for new customers and 24/7 customer support to answer any technical issues and ensure consistent system availability and security coverage. Airplane Health Management also provides comprehensive self-service materials to find quick answers to any question.

Which other Boeing products integrate well with Airplane Health Management?

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Airplane Health Management is just one of many powerful Boeing tools to help your airline be better prepared to address unexpected maintenance issues and harness the power of your company’s data. Other customers have found value by leveraging these other products:

  • Maintenance Performance Toolbox: For any recommended repairs, Airplane Health Management will link directly to Maintenance Performance Toolbox, display the exact page within the maintenance manual for that specific fix, and list out the required steps for mechanics to perform the fix.
  • Positive Repair Identification Text Analyzer (PRITA): PRITA is a text mining tool that provides data generalization and visualization of possible causes and fix effectiveness. PRITA is accessible through Airplane Health, as well as through MyBoeingFleet.
  • Insight Accelerator: Insight Accelerator allows the capability to create customized predictive maintenance alerts and to view those custom alerts via the Airplane Health Management dashboard, without having to switch between tools or interfaces.