Miami Flight Training Campus

Located in the lobby, at the front desk. Guest Services can be reached by phone at 786-265-4700.

The staff can offer the following services:

• Assistance with transportation needs to and from the Miami Campus (i.e. hotel transportation, car rentals, and taxi services).
• Assistance with car rental reservations.
• Assistance with simple banking transactions, passport, and visa matters.
• Information regarding sightseeing tours and other activities.
• Assistance in obtaining information regarding local medical services.
• Copier and faxing services.

Alcohol
Absolutely no alcoholic beverages are allowed on the premises.

ATM
There is an on-site ATM located in the second floor customer lounge for your convenience.

Automatic External Defibrillators (AED)
The campus is equipped with AEDs in the event of an emergency. AEDs are located next to the elevator doors on the first and second floors. Report any instance of removing an AED from the cabinet to Guest Services so it may be checked before being put back into service.

Badges and security
You will receive your badge on the first day of training. Please wear it at all times while you are in the Miami Campus. We appreciate your cooperation.

Business continuity
Computer access and printing are available. Complimentary high-speed wireless internet is accessible throughout the entire facility.

Class schedule
Your instructor will give you your class schedule on the first day of training. The availability of simulator times and the number of customers affect class schedules.

Food service
Food is available 24/7 in the cafeteria, located on the first floor of the west concourse.

Gift store
The Boeing Store is found online at https://www.boeingstore.com/

Injuries
If you are injured while on campus, first aid kits are available in the administrative offices on the first and second floor, in the flight training administrative office, and in the structures office and labs. For serious injuries and medical emergencies call 911. Report all injuries and incidents to Guest Services.

Lobby and reception
Guest Services or Security can answer your questions, assist you with lost items, and find storage for your luggage. Guest Services can be reached at 786-265-4700. Their hours of operation are 0700-1600, 7 days a week. The lobby is open 24 hours a day, 7 days a week.

Mail and messages
Mail addressed to customers in care of the Miami Campus may be delayed. We recommend that your personal mail be sent to the address of your accommodations. While you are in the Miami Campus, messages may be left for you at 786-265-4700. You can pick them up at our Guest Services Desk.

Medical services
If you become ill during training, please notify your instructor and Guest Services, who will arrange for transportation to the nearest medical facility. Please be aware that private treatment will be at your expense. If you become ill during the day and cannot attend class, please notify your instructor. For all medical emergencies, call 911.

Parking
Parking rules are strictly enforced at the Miami Campus. Vehicles must park within stalls. Vehicles parked in un-marked stalls, handicap stalls without permits, or non-e-vehicles in the electric car charging station will be towed away.

Badges and security
You will receive your badge on the first day of training. Please wear it at all times while you are in the Miami Campus. We appreciate your cooperation.

Evacuation/shelter in place
Take responsibility for knowing what to do in the event of an evacuation or shelter in place. Shelter in place is an event where it is safer to stay inside in a designated area such as the conference room away from external hazards. Please see the Building Evacuation Map for more information.

Hazardous areas
Do not enter the simulator bay floors as they are potentially hazardous areas. Obey all signs and barriers designed to keep you safe from hazards.

Overhead cranes
The simulator bays are equipped with overhead cranes. In the event of crane use, do not enter the crane operating envelope.

Passports and visas
If you are a visitor to this country, you are required to carry your passport at all times during your stay.

Personal protective equipment
The Maintenance Training Lab requires use of certain personal protective equipment in some classes. Please contact the instructor for specific requirements. Safety glasses are required on the simulator bay floors, including the door trainer area.

Safety
Your safety while at the Miami Campus is important to us. If you have any questions or concerns please contact Guest Services.

TSA Aviation Security Agents/Guest Service Representatives (GSR)
Tracy Toy-Valdes (Operations Manager)
John Rietter (TSA)
Nisha Gobardham (TSA)
Miami Campus Main Number: 786-265-4700
Miami Campus Fax Number: 206-655-4874

Miami Campus Security: Allied International: 786-265-4700

Customer Training Operations (CTO)/Scheduling:  Toll Free 800-787-2093