Business transformation
and regulatory support

  • Featuring

    Aviation Operations consulting services

  • Customer

    A global airline

  • Solution

    Operations specifications changes

The challenge

Facing the challenges brought on by the COVID-19 pandemic, a global airline customer approached our Aviation Operations practice for assistance with business transformation and regulatory support. They needed help adapting their business plans to the new post-pandemic landscape. Specifically, they required a partner who could guide them through operations specifications (Ops Specs) changes, including ETOPS, fleet changes, charter to commercial transitions, and support as a first-time cargo operator.

Delivering complex business transformation objectives while enhancing regulatory relationship

Our approach

Leveraging our extensive subject matter expertise in Ops Specs changes, we worked closely with the customer to:

  • Provide expedited timelines for their projects
  • Establish credibility with regulators worldwide
  • Augment their staff with program and project management support


  • Met the customer's aggressive timelines

    Thanks to our collaborative efforts, we successfully met the customer's aggressive timelines. They obtained regulator approval for their ETOPS application plans in a remarkably short period of time.

  • Quick entry into service within three months

    Additionally, we facilitated a new type of entry into service (EIS) within just three months.

  • Roadmap to eliminate inefficient fleet

    Furthermore, our team developed a functional roadmap to eliminate an inefficient fleet type, enabling the airline customer to execute the recommended transition plan successfully.