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management, implementation of Electronic Work Instructions and optimal inclusion of additional data elements
management, implementation of Electronic Work Instructions and optimal inclusion of additional data elements
Sep 17, 2025
Korean Air and Boeing announced a strategic collaboration agreement focusing on advanced predictive maintenance analytics methodologies and software at the 2025 MRO Asia-Pacific event in Singapore.
The two companies will collaborate to further enhance operational performance, aircraft reliability, maintenance efficiency and operational safety across Korean Air’s growing fleet.
Under the agreement, Korean Air’s Predictive Maintenance team and Boeing will engage in a series of projects that will enable Korean Air to access enhanced airplane data, further improve data collection and reporting processes, and leverage real-time data from airplane sensors to help determine optimal timing for maintenance activities.
Korean Air and Boeing signed a collaborative predictive maintenance agreement. Representing Korean Air: Chan Woo Jung, SVP and Head of Korean Air’s Maintenance and Engineering (center right); and Jong Hoon Oh, General Manager and Head of Korean Air’s Predictive Maintenance Team (far right); Representing Boeing Global Services: Crystal Remfert, Sr. Director of Digital Services (center).
In collaboration with Korean Air, Boeing will evaluate operational data and provide recommendations on how predictive maintenance strategies and tactics can be effectively deployed across Korean Air maintenance operations.
“Korean Air has made substantial progress in enhancing fleet reliability through our Smart MRO strategy, specifically by leveraging predictive maintenance. This strategic collaboration with Boeing will build on that success, taking our capabilities to the next level,” said Chan Woo Jung, Senior Vice President and Head of Maintenance and Engineering at Korean Air. “ As we continue to expand our fleet, this partnership is key to enhancing our maintenance operations. By working together to integrate additional technologies and define next-generation best practices, we remain focused on ensuring a ready and reliable fleet, promoting our commitment to operational excellence.”
“United by a shared mission to leverage predictive maintenance analytics for improved efficiency and fleet reliability, Korean Air’s extensive operational experience pairs well with Boeing’s engineering expertise and advanced technical operations software,” said Crystal Remfert, Senior Director of Digital Services, Boeing Global Services. “We truly value Korean Air’s commitment to this mutually beneficial collaboration.”
Discover more:
Boeing Global Services – Aircraft Maintenance Optimization Solutions
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