Virtual Modification: Home Edition




In light of the COVID-19 pandemic restricting travel, the Boeing Global Services Modification team undertook something they had never done before: support of a nose-to-tail modification in an entirely virtual setting while keeping the work on schedule.

The complete interior and connectivity modification for an All Nippon Airways (ANA) 777 took place at HAECO Xiamen, an MRO partner in China.

Over the course of the modification, the Boeing team faced daily COVID-19 related challenges as well, including rapidly changing local conditions, lockdowns and the virtual work environment. However, through seamless resource alignment and constant communication, they were able to support their commitment to a 24-hour turnaround cycle on issues, enabling the aircraft to return to service on time.

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