TECHNICAL AND ENGINEERING SERVICES

Third Party Conversion
Technical Support

Boeing's third party conversion technical support program (3P2F) is an agreement between Boeing and the customer to allow customers operating third-party converted aircraft to submit Boeing Communication System (BCS) messages and gain access to technical support.

This policy applies to all third-party conversions, converted on or after April 15, 2009. This access fee ensures customers have support from the original equipment manufacturer (OEM) during the second life of the aircraft. The only exceptions are safety, spare parts, sales, and existing contractual obligations.

A Technical Services Agreement (TSA) ensures that Boeing has the resources to support technical requests that provide access to:

Revision services of technical manuals
Engineering and operations support services
Tail-specific flight services training and field support
Retrofit kits and service bulletins
Access to MyBoeingFleet Service
Support for Aviation Partners Boeing (APB) winglet installation
Service performed based upon the as-delivered passenger configuration
Damage tolerance evaluations
Aircraft-on-ground (AOG)

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Third Party Conversion
Technical Support

What is the Technical Support Program?

A Technical Services Agreement (TSA) ensures that Boeing has the resources to support technical requests that provide access to:

Revision services of technical manuals

Engineering and operations support services

Tail-specific flight services training and field support

Retrofit kits and service bulletins

Access to MyBoeingFleet Service

Support for Aviation Partners Boeing (APB) winglet installation

Service performed based upon the as-delivered passenger configuration

Damage tolerance evaluations

Aircraft-on-ground (AOG)

Frequently asked questions

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Third Party Conversion Technical Support

What is the Technical Support Program?

A Technical Services Agreement (TSA) ensures that Boeing has the resources to support technical requests that provide access to:

Revision services of technical manuals

Engineering and operations support services

Tail-specific flight services training and field support

Retrofit kits and service bulletins

Access to MyBoeingFleet Service

Support for Aviation Partners Boeing (APB) winglet installation

Service performed based upon the as-delivered passenger configuration

Damage tolerance evaluations

Aircraft-on-ground (AOG)

Frequently asked questions

Third Party Conversion
Technical Support