A large international airline operator in North America wanted to be prepared for the growing number of cyber attacks targeting airlines. Shareholders were concerned about the potential impact of these attacks and demanded preventive measures. The airline also faced challenges due to advanced aircraft connectivity, which introduced cybersecurity concerns that required specialized processes. Additionally, the airline had increasing business dependencies on Electronic Flight Bag (EFB), further highlighting the need for robust cybersecurity measures. Internal communication challenges between the IT and Operations departments further complicated the situation.