Our maintenance and engineering practice made several key findings and recommendations using data analytics to measure performance.
Our team recommended re-organizing material management from Finance oversight to reporting through the MRO. Our consultants made deep-dive recommendations to identify and check material allocations in their material capture processes. This review discovered that check yields on their B737NG fleet were approximately 30% below industry standards.
Additionally, we identified a significant gap in the measurement of interdepartmental SLAs. Our team recommended operational KPIs to help align the entire MRO organization throughout all their internal maintenance operation departments. Finally, we offered guidance on their MRO position within their targeted market and made recommendations on their value proposition.
Overall, Boeing's approach and recommendations helped this large global African airline enhance its operational efficiency and position itself as a leading player in the MRO industry.