The challenge
A large global airline looked to Aviation Business Solutions to transform its maintenance and engineering division into a profit-seeking airline MRO business. They lacked the technical services agreement to formally define prices, responsibilities, and processes. The airline needed guidance to develop an industry-standard airline MRO organization structure, including standing up the Commercial and External Relations departments. By partnering with our Maintenance and Engineering practice, they intended to resolve these challenges, as well as ensure they had the following in place to be successful:
- Incorporation of industry best practices and efficient processes
- Implement performance tracking systems and accurate reporting of operating costs
- Transform the airline maintenance and engineering division's culture to that of a third-party, profit-seeking business culture