Streamlining 787 entry into service

  • Featuring

    IT and Cybersecurity consulting services

  • Customer

    A global airline

  • Solution

    Entry into service campaign

Boeing's 787 Entry into Service strategies save airline 8,000+ hours

The challenge

A global airline customer approached us with the challenge of efficiently and effectively introducing new and mid-life aircraft into their fleet. They needed support in developing strategies and tactics to handle the reception of these aircraft, as well as supplementing their resources to tackle an aggressive entry into service (EIS) campaign. Additionally, they wanted to mitigate uncertainty regarding the scope and effort required to start revenue service, particularly for their 787 aircraft, which had a target of only one month of no plane in the air compared to the industry standard of 3-6 months for EIS.

Supplementing airline resources and assisting with expedited aircraft entry into service

Boeing approach

To address the customer's challenges, our team implemented the following approach:

  • Expedited entry into service

    We developed a streamlined process to accelerate the EIS timeline, ensuring a smooth transition from delivery to revenue service.
  • Ensuring e-Enabling and regulatory compliance

    We focused on developing capabilities, processes, and technology to support e-Enabled aircraft, ensuring compliance with regulatory requirements.
  • Program management

    Our team provided comprehensive program management support, coordinating various stakeholders and ensuring all necessary tasks were completed on time.
  • Enabling operator focus

    By performing non-recurring preparatory work, we reduced the operator's hiring costs and risks, allowing them to focus on ongoing operations.
  • Work completed

    We authored 20 flow charts, created 70 manual pages, supported Ops Approval, helped develop a security plan, provided training, and performed system tests.


As a result of our efforts, the customer achieved a successful entry into service in just six weeks, reducing the EIS time by 5%. This streamlined process saved approximately 8,000 hours and delivered significant customer value through a shortened timeline.

  • 5% reduction in EIS time

  • 8,000 hours saved

  • 6 weeks successful entry into service