Global Services
Why airlines choose Boeing's Component Services Program
With Boeing’s fleet-wide expertise, exclusive inventory access, and dedicated support, CSP offers a level of reliability, efficiency, and value that competitors cannot replicate. It’s not just a component pool—it’s a more innovative, data-driven approach to fleet optimization.
OEM expertise and fleet-wide system knowledge
- Deep expertise: As the aircraft manufacturer, Boeing has extensive knowledge of every aircraft system—from design to operation.
- Proprietary engineering insights: Unlike third-party providers, Boeing’s CSP leverages exclusive engineering insights to optimize components for peak performance, reliability, and longevity.
- Customer support: Backed by Boeing’s industry-leading customer support and commitment to customer satisfaction, CSP delivers a service built on trust, innovation, and a customer-first mindset.
Largest OEM-backed inventory and supplier network
- Extensive OEM-managed inventory: Boeing’s CSP offers unmatched access to critical parts with top-notch service level guarantees.
- Strong supplier relationships: Exclusive agreements and strong supplier relationships provide priority access to high-demand components.
- Minimized lead times: The Boeing network minimizes lead times and eliminates shortages commonly faced by third-party suppliers.
Seamless integration with airline operations
- Flexible solutions: Boeing's CSP works in sync with airline maintenance programs, offering flexible solutions and onsite support.
- Fleet management integration: Integration with fleet management systems ensures smooth operations.
- Direct engineering-to-operations connection: Third-party providers lack Boeing’s direct connection with the aircraft manufacturer's engineering expertise.
Lower capital investment and predictable cost structure
- Cost-effective model: CSP provides a cost-effective pool access fee and a pay-per-flight-hour model.
- Predictable costs: Airlines benefit from financial predictability and reduced inventory pressures, eliminating the need for significant investments in spare parts. This approach minimizes hidden charges, offering customers greater certainty regarding pricing.
- Availability assurance: Guaranteed part availability helps avoid unexpected costs associated with spare part management.
Boeing’s commitment to service and innovation
- Continuous enhancements: Boeing is dedicated to improving the Component Services Program through regular service bulletins and cutting-edge engineering solutions.
- Long-term value: These advancements ensure long-term value that third-party providers cannot replicate.
- Close partnership with engineering teams: Boeing maintains a close partnership with its engineering and airline's technical operational teams.
- Timely fleet upgrades: Working with the component OEM, Boeing leads in fleet upgrades and ensures the seamless implementation of the most reliable and up-to-date technologies available.