Outlooks: Opportunity for services growth amid recovery

Boeing predicts $3.2 trillion in services and growing need for pilots, technicians and crew.

Boeing released its annual market forecasts earlier this week, including the Services Market Outlook and Pilot and Technician Outlook.

The 10-year services outlook calls out that digital solutions, including analytics offerings, interior and exterior modifications and freighter conversions, have proven to be bright spots in the long-term services landscape as customers adjust to leaner operations for future growth and meet strong cargo demand.

Meanwhile, investing in early career development programs and continued investment in a steady pipeline of qualified personnel will be critical for operators to fly and maintain the global commercial fleet.

"Our customers are preparing for growth, and we see fleet modifications and continued parts consumption going hand in hand with the global fleet expansion."
President and CEO - Global Services

Ted Colbert

"Our customers are preparing for growth, and we see fleet modifications and continued parts consumption going hand in hand with the global fleet expansion," said Ted Colbert, president and CEO, Global Services. "This demand will be coupled with the continued adoption of digital tools and services to enhance fleet readiness, reliability and efficiency."

The annual Services Market Outlook forecasts a $3.2 trillion market opportunity for its services market with commercial, business and general aviation services representing $1.7 trillion and government services representing $1.5 trillion through 2030. Key market forces driving the outlook include advancing agile operations, enabling digital transformation and evolving business models.



In the annual 20-year Pilot and Technician Outlook, demand remains strong, with this year’s report finding more than 2.1 million new qualified aviation personnel will be needed to fly and maintain the global commercial fleet over the next two decades. That’s 612,000 new pilots, 626,000 new maintenance technicians and 886,000 new cabin crew members. Projected personnel needs vary by region, with the largest growth expected in Asia-Pacific, North America and Europe.



The complete Services Market Outlook and Pilot and Technician Outlook are available on Boeing’s website.