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management, implementation of Electronic Work Instructions and optimal inclusion of additional data elements
management, implementation of Electronic Work Instructions and optimal inclusion of additional data elements
Build expert aircraft troubleshooting skills with our Advanced Troubleshooting Program
Boeing’s Advanced Troubleshooting Program (ATSP) is a comprehensive, OEM-led training initiative designed to equip aircraft maintenance professionals with the skills needed to successfully diagnose and resolve faults in Boeing aircraft systems. Boeing Maintenance Training is taking the previously offered Charlie Works course to the next level of troubleshooting tools and techniques.
Through instructor-led lessons, hands-on labs, and real-world fault scenarios, participants will develop advanced diagnostic capabilities, learn to use cutting-edge aircraft troubleshooting tools, and apply data-driven decision-making to improve reliability and reduce downtime.
The program — which is available in both per-seat and group training formats — supports avionics technicians, electricians, mechanics, and engineers seeking to deepen their troubleshooting expertise by preparing them to confidently handle complex, intermittent, and chronic faults in Boeing aircraft.
As aircraft systems become more advanced, maintenance teams need a modern, structured approach to troubleshooting. ATSP helps organizations improve dispatch reliability, reduce no-fault-found removals, strengthen aircraft troubleshooting capability, and support maintenance efficiency, safety, predictive maintenance, and compliance.
80% OF ALL FLIGHTLINE FAULTS
are caused by intermittent faults.
Many of these faults are related to electrical wiring and interconnection systems — the most disruptive issue to diagnose and resolve.
Why choose Boeing for aircraft troubleshooting training
Immersive learning in a Boeing environment
Delivered in person at our Seattle training facility, where participants can access airplane-specific materials and tools.
OEM expertise and credibility
Curriculum-authored and taught by Boeing subject-matter experts with extensive operational and engineering experience.
Hands-on, real-world scenarios
Practical labs and fault scenarios designed to mirror real maintenance challenges across multiple Boeing aircraft systems.
How the program works
Boeing ATSP is a comprehensive, five-level training pathway designed to build your aircraft troubleshooting expertise step by step.
Currently, only Level 5 is available. Foundational and intermediate levels will be released soon to provide a complete learning journey.
- Level 1
Basic Electrical Theory
Foundations of electrical concepts and safe practices
- Level 2
Introduction to Troubleshooting
Practical wiring checks and basic fault diagnosis
- Level 3/4
Intermediate Troubleshooting
Systematic resolution of intermediate and complex faults
- Level 5
Advanced Troubleshooting
Capstone course focusing on complex, real-time fault isolation and predictive maintenance
Skills you'll gain with Boeing Advanced Troubleshooting training
Improve fault isolation accuracy
Quickly identify and resolve hard-to-find wiring and system faults.
Reduce unscheduled maintenance
Use predictive analytics and data interpretation to prevent failures before they occur.
Enhance troubleshooting efficiency
Apply structured methodologies and real-time data analysis to minimize aircraft downtime.
Build confidence in complex systems
Gain hands-on experience using aircraft systems maintenance documentation and advanced diagnostic tools.
Support fleet reliability and safety
Contribute to safer, more reliable aircraft operations by applying troubleshooting and maintenance practices that reduce risk to aircraft wiring and electrical systems.
Frequently asked questions about Boeing’s Advanced Troubleshooting Program
How do I register for ATSP?
You can register for Boeing’s Advanced Troubleshooting Program online at MyBoeingTraining. Note that you must have an account and an active General Terms Agreement, or GTA, to enroll.
Download our user sign-up guide for help creating a MyBoeingTraining account.
How does Boeing ATSP differ from other aircraft troubleshooting courses?
Boeing’s Advanced Troubleshooting Program is built upon years of experience by Boeing Field Service and Engineering teams in troubleshooting chronic and intermittent faults. The tools and techniques taught are proven in the field by Boeing’s Charlie Works team and continually updated to keep pace with the latest troubleshooting methods.
Is prior experience required to enroll in the Level 5 course?
Yes, Boeing’s ATSP Level 5 course is designed for experienced technicians.
To enroll, you must have completed all foundational aircraft troubleshooting courses (levels 1-4) or have equivalent experience. Additionally, you must have formal electrical or avionics training, and hands-on aircraft troubleshooting experience.
Which ATSP course levels are currently available?
Level 5 is the only ATSP course level currently offered by Boeing. Levels 1-4 are in development and will be released soon.